Terms of service

App Garden add-ins. Last updated 31 August 2026.

Who you are buying from

The add-ins are made and operated by App Garden, contactable at support@appgarden.co.uk. These terms cover every App Garden add-in; where a clause names a plan or a feature, it means the one you bought.

Paddle.com Market Ltd is the merchant of record for every purchase. Paddle takes the payment, issues the invoice, handles the tax and is the seller named on your receipt. Paddle's own buyer terms apply to the transaction; these terms cover the software itself.

What the licence gives you

A paid licence unlocks the whole-workbook scan, the guided fix and the CSV and Markdown export, for as long as the subscription is live. Checking and explaining the active sheet are free and stay free.

Undo is free in every tier, always. It does not lapse with a licence and keeps working after one is cancelled. An add-in that can write to your workbook but charges to reverse it would be indefensible.

A Pro licence covers three installs. A Team licence covers the number of seats you bought, one seat per install; a seat released on one machine frees up for another. Team unlocks exactly what Pro unlocks — it is a seat count, not a different feature set.

The licence is personal to you or your organisation. You may not resell it, share the key outside the seats you bought, or redistribute the add-in itself.

Billing and cancellation

Both plans are subscriptions and renew automatically — monthly or annually, as bought — until cancelled. Prices are shown exclusive of any tax, which Paddle calculates at checkout from your location.

Cancel at any time from the receipt Paddle emailed you, or by mailing support. Cancelling stops the next payment; the licence keeps working to the end of the period you have paid for, then drops back to the free tier. Nothing in your workbooks is affected, and Undo continues to work.

Refunds are covered separately: see the refund policy.

If a payment fails, Paddle retries the card over several days. The add-in stays fully working during those retries rather than cutting off at the first failure.

Your data

Your workbook never leaves your machine, and the licence check carries no workbook content of any kind. The privacy notice sets out exactly what is read, what is stored and what is sent.

What the add-in does not promise

The add-in reports two specific checks: values sitting where formulas are expected, and constants written inside formulas. It is a tool, not an audit. It will not find every problem in a workbook, and a sheet with no findings is not a sheet certified as correct. Deliberately, it prints no score.

A fix rewrites cells in your workbook. It takes a restore point first, and Undo is always available — but you remain responsible for checking the result, and for keeping your own backups of work that matters. Review what a fix proposes before applying it.

The software is provided as it is. To the extent the law allows, App Garden is not liable for indirect or consequential loss, or for lost profit or lost data, arising from its use; and any liability that cannot be excluded is limited to what you paid in the twelve months before the claim. Nothing here limits liability for death, personal injury, or fraud, or affects your statutory rights as a consumer.

Availability and changes

The licence server is needed to activate a key and to confirm it periodically; a paid installation keeps working for seven days after the last successful check, so a brief outage does not lock you out.

Features may change as the add-in develops. If a change removes something you are paying for, it will be announced before your next renewal so you can cancel. These terms may be updated; the date at the top says when, and the version in force is the one published when you bought or last renewed.

A licence may be ended for non-payment, or for redistributing the key. Ending a licence never disables Undo.

Law

These terms are governed by the law of England and Wales, whose courts have jurisdiction. If you bought as a consumer elsewhere, the mandatory protections of your own country still apply.

Contact

support@appgarden.co.uk. Replies are best-effort, usually within a few working days. There is no phone line.